Little Words
“Excuses”
I hate the little word hate, but there are six other little ones I dislike even more. They are, “I’m sorry” and “I forgot” and “My fault.”
A good code to live by is, “It’s not who that matters; it’s what!” Apolgies don’t make a wrong right.
When you accept responsibity in the front, there is rarely an excuse needed to cover the rear.
This is not to say that mistakes won’t happen; they always will. It’s about not taking the results lightly and expecting an excuse to fix a wrong. Four better words are, “It won’t happen again.” Those words leave you responsible going forward as compared to “excused” for the past.

October 25th, 2012 at 10:22 am
Another 4 word set- I WILL fix this good subject ron!
November 3rd, 2012 at 6:05 am
Hi Ron,
I remember your lesson!
“It will never happen again.”
And mean it.
p
November 3rd, 2012 at 7:00 am
Patty: You are The Best!