“A” For Apple
“A” For Service
One thing all Apple Stores have in common is traffic. Regardless of how busy the mall or street may be there’s always a crowd in the Apple Store.
It’s Not Coincidental
The Apple success is not coincidental, nor is it without reason. I visited the Apple Waikiki Store today to buy an extra charger for my iPhone. I was greeted and helped instanly. When I presented my credit card the salesperson swiped it and then asked, “Is it still okay to e-mail the receipt to at…” and stated my e-mail address. I said, “Yes.” She handed me my charger and thanked me. I walked to my car and as I was getting in the car my iPhone received the receipt as a PDF with the message saying, “Thank you for shopping at the Apple Store.”
“I’ll Be Back”
Now that’s the kind of service I would like to see everywhere. It will keep people coming back again and again.
July 15th, 2009 at 10:27 am
Apple is the bomb. i have been an avid apple computer user for 15 years or more. Their service thru their extended apple warranty is pretty top notch. not perfect, but one of the best in the industry. Hey ron, you are a huge windows user, are you going to take the plunge and convert to apple? it is life with less stress. Aloha, john rogers