My beloved 27″ iMAC Solid State computer opened up like this right after the Super Bowl game ended. I couldn’t help but wonder if it had something to do with the power outage and game delay in New Orleans yesterday. My better senses told me that was not likely, so I simply shut down and re-started. It is amazing how many things that process will fix. Well, the same thing happened again, so I shut it down again re-started it again, and the same thing happened again. After doing this two or three more times, Einstein’s quote of insanity popped into my head:
Insanity; “Doing the same thing over and over again expecting a different result.”
This was especially troubling to me, because I have an upcoming trip to California later this week, and more than a small amount of preparation to do, much of which would require some of the information buried in this computer. And since I had an early morning success rally in Honolulu, and knew I might be rushed, I wrapped it in “swaddling clothes,” and took it down to my car immediately and laid it in the backseat. I then went online and booked an appointment at the Apple Genius Bar the following morning. Next was laying awake all night figuring out how I was going to be able to replace what was in that computer and be able to do what I do every day on my MacBook Air throughout the week. Much (but not all) of the information in that computer is also on iCloud, so I would also have it on my MacBook Air, and my iPad Mini. Realizing that reduced a fair amount amount of the stress I was feeling. I also have everything backed up on an external hard drive, so in the worst case scenario I would be able to load it all back into a new computer. Realizing that reduced even more stress. Sometimes when you are in a stressful situation your mind just doesn’t think of all the possibilities.
However, when I arrived for my genius bar appointment, the stress began to come back. The person who greeted me was very short and snappy. Her opening comment was, “We will get to you as soon as we can, and you only have 15 minutes. If you need more than that you will have to make an additional appointment.” I thought to myself, “That’s not the Apple way. Steve Jobs would have rolled over in his grave had he heard that.” I actually said, “Hey be nice.” She quipped back, “Well, we are very busy.” I wanted to tell her that I am busy too, but instead I just said, “I’m sorry so many people are having so many problems with their Apple products.” My sarcastic comment did not faze her at all, she just walked off to another customer. The truth is I have had nothing but positive results since switching to Mac, and I was able to think of so many better things that she could have said at that moment. But however the stress was getting to her.
At this point the “Genius” told me that my Apple Care warranty is still in effect, so there won’t be a charge, but my computer may or may not come back with all of my information still in it. He asked me if that would be okay, and I said, “Of course not, however if that’s the way it is, that’s the way it is.” I then went on to tell him that I have written five books and in my first one, SUCCESS MADE EASY there’s a chapter entitled “Stuff Happens.” Just telling him that reminded me of the philosophy in the chapter, and all of my stress went away.