Customer Service to Da Max
Anything for the Customer
Bob and I stopped at the Le Jardin Smoothie shop at the Hyatt Waikiki to check our e-mail following my presentation to the staff at Seafood Village.
Le Jardin owner Ellen Poon whipped up a great fresh vegetable juice drink. It was delicious. She asked me if I would like to have something to eat, and I told her that I would be going out to dinner soon. She said, “How about a piece of toast (on the house) to hold you over until dinner?” When I said, “Okay”, she asked, “White or whole wheat”. I asked for the whole wheat.
A moment later she returned saying, “We are out of whole wheat”. I told her that I really didn’t really need it, and she said, “Okay, I’ll give you a rain check”.
A few minutes later Ellen appeared with two nice pieces of whole wheat toast, and said, “This bread is about as fresh as you can get”. I was shocked. She actually sent someone running to get some whole wheat bread to fulfill her commitment to me.
Well, guess where I will be grabbing smoothies, juices and sandwiches from now on when I am in Waikiki. Service sells! Stop by and meet Ellen; you will be glad you did.
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July 12th, 2010 at 5:13 pm
when running a business, the first thing you should do is always establish a good customer service,”:
October 10th, 2010 at 8:37 am
customer service should be put first with any kind of business`’;
October 22nd, 2010 at 9:27 am
when we are looking at stores or companies, we are always looking for top customer service:~:
December 12th, 2010 at 11:54 am
some stores have really bad customer service while others have topnotch custmer service ~`~