Archive for the 'JOBS' Category

Job “Too Well” Done

Friday, January 5th, 2018

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But With it, a Big Reward

The year was 1960. I was in the Air Force stationed ay Lowry AFB in Denver, Colorado. I had a very part-time job selling lawn mowers at JC Penny’s.

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“I Can Do That For You” 

A man came in, I demonstrated  the latest power mower. He asked if I would assemble it. I asked my supervisor and he said, “No, he has to take it in the box.” I told the customer that and he said, “Forget it.” I told him if he were to take the box home, that I would come to his house after work and assemble it for him. DONE DEAL! I did, and he was thrilled. The next day I was fired for putting the company at risk. My boss said, “If you or he had been hurt on his premises, the company could be held libel.”

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REALLY?

I called my customer and asked him to call my boss and assure him that all is good. He said, “I’ll do better than that” and he hired me on the spot to be his night supervisor of a blue print shop he had at Buckley, Air National Guard Base. My hours were half my Air Force hours with twice the pay.   

Whose Job Is It?

Tuesday, May 5th, 2015

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Everyone’s

In business it’s common, smart and needed for different people to be responsible for different parts of the job, but in the end everyone can play a role. Don Heafner is the trainer at Clark Hatch Fitness Center, not the janitor, but he can’t walk by fingerprints on a machine without stopping to wipe them off.

At Disney they have janitors, but anybody seeing trash on the ground is expected to stop and pick it up. The rule is, “You must inspect what you expect.” Disney actually has someone in upper management intentionally drop a gum wrapper or some other small piece of trash on the ground and then watch to see how long it takes before someone; anyone stops to pick it up. The result is, “Seconds” thus a clean park. Oftentimes the person picking it up is another member of upper management. The more eyes you have on the end result the better.