Archive for the 'Ron on the Road' Category

Mario to the Rescue

Wednesday, July 26th, 2017

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“It Doesn’t Have To Be That Way” -Jim Croce 

While preparing for a trip to Beverly Hills, Palm Springs, and Seattle which will include a stop in Vancouver, BC I noticed that my Passport was expired. I thought, “No biggie” and went to Google to see where to renew it in Honolulu. The apparent best option was at the Honolulu Passport Agency downtown. I strolled down there (about 20 minutes) only to find a sign on the door saying, “No Walk-in Passports” and instructing me to go to the Downtown Post Office or Library.

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When I arrived at the downtown Post Office the clerk said, “We don’t do passports here anymore. You have to go to the Airport Post Office or the Library.”

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The library was only a few blocks away so I went there. A sign on the door said, “Open at 10 AM.” By now it was 9 AM and I didn’t want to wait there an hour so I decided to come back the next day at 10 AM. I walked back to my office and Googled other passport renewal options and found that all of them required the completion of a lengthy form to mail. Not a fan of forms and snail mail, I decided to return the next day. I arrived at 9:45 AM and waited until they opened the door at exactly 10 AM. Inside was a sign directing passport traffic to the 2nd floor. When I arrived at the Federal Documents Department, there was a wall full of forms along with a sign saying, “All passport renewals must be done by mail.”

I left a bit flustered and called my mainland client and asked him if it is crucial that we go to Vancouver. He emphasized that it would be a big disappointment if we didn’t go, so I agreed to keep working on it and go to the Airport Post Office in the morning. When I got back to my office I posted this on Facebook; “There must be a service that can handle my passport renewal. I’ve been to three places so far and they all hand me a form telling me to do it by mail. I want/need a human service. Yes, I’ll pay for it.”

Within minutes I got this reply from Mario Fusco, “I can help you, Come to Waimanalo Post office… In and out 10 min. Hawaii’s hidden secret.”

I did, and yes I was. This is my new Passport Photo which Mario snapped saying, “No smiling.” That was the hardest part of it all.

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Who Do You Know???

Thursday, October 29th, 2015

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“Who Needs it?”
I am going to celebrate my 75th birthday in September of next year. As a gift to myself and Masae, I am (with a few special exceptions) going to stay off of airplanes and out of the spotlight. Been there; Done that!

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My Legacy
With no “heir apparent” in the company, my work will consist of paying more attention to the Morning Report, as it is the one thing (besides my books) that allows me to make a difference in a company without physically showing up. Hundreds of people get their customized Morning Report every morning before the roosters crow here in Hawaii.
It’s nice to be able to say that I don’t need any more business, but like anyone in business I will always take more. The Morning Report is scalable, and with the help of Masae and Tammy we have grown to hundreds of customers, but could have thousands, all benefitting from it.
Thus the question, “Who do you know that should be benefitting from the Morning Report?” To see how it works, CLICK HERE:

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“Cowabunga”
I officially retired the first time on May 1, 1981 when I sold Empress Pearls, Inc. in Hollywood, California, and came to Hawaii to surf and enjoy the islands. It’s been a great 35 years of “retirement” while establishing Success Dynamics and writing eight books. I retired my trusty surfboard in 1991 to focus on the business. It is handsomely displayed among other classics in the ceiling of Surf-n-Sea in Haleiwa. 
I eliminated our formal office staff of four in 2010, and have been gradually winding things down. I’m now ready to “retire” again (yeah right!) and will compensate you handsomely for sending us Morning Report prospects. To qualify as a “prospect” for the Morning Report a business must have these three elements:
1. Customers
2. Salespeople
3. An owner who would like to move his or her business to the next level.