
Saying the Right Thing
Knowing what to say and when can make a big difference in selling to your Japanese customers. These phrazes will help you. Print them out, learn as many as you can, and don’t be afraid to read them aloud to your customers. They will appreciate your efforts to help.
Please try this on. - (As in jewelry) TSUKETE-MITE-KUDASAI (sue-kate-ay-me-tay-kuta-sigh)
Please try this on. - (As in clothing) KITE MITE KUDASAI (key-tay-me-tay-kuda-sigh)
How about this one? - KORE WA DOO DESU KA (core-ay-wah-doe-des-kah)
It looks nice on you. - TOTEMO ONIAI DESU (toe-tay-mo-oh-knee-eye-des-yoh)
Please wait just a second. - CHOTTO OMACHI KUDASAI (cho-toe-oh-mah-chi-cuda-sigh)
More expensive. - MOTTO T AKAI (moe-toe-tah-kai)
Less expensive. - MOTTO YASUI (moe-toe-yah-sue-ee)
Bigger (than) -MOTTO OOKII (moe-toe-oh-key)
Do you prefer this one, or this one? - KORE GA II DESU KA, SORETOMO, KORE GA II DESU
KA? (Core-ay-gaw -ee-des-kah -sore-oh-toe-moe-core-ay-g aw-ee-des-kaw)
I understood - WAKARIMASHITA (wah-car-ee-mosh-ee-tah)
I don’t understand -WAKARIMASEN (wah-car-ee-moss-en)
Thank you - DOMO ARRIGA TO GOZAMASHITA ( doe-moe-are-ee-got-toe-go-zye-mash-tah)
Your welcome - DOO I TASH IMASHITE (doo-ee-tash-eh-mash-teh)
Please come back again. - MATA DOOZO IRRASSHATTE KUDASAI
(mata-doe-zo-ear-ah- shot-teh-kuda-sigh)
One more phrase, Happy New Year - SHINNEN AKEMASHITE OMEDEETO GOZAIMASU
(She-nen -ah -kay-mosh -tay -oh-may -day -toe-go -zye-moss)

Gift Packaging
Since much of what’s being bought is OMIYAGE, packaging TEISAI (tay-sigh) is very important. These customers will want a separate bag; FUKURO (foo-koo-row) for each purchase. Be prepared to make this offer. Once your customers see that you understand the importance of gift packaging, they will buy more from you.