Archive for April, 2015


Monday, April 27th, 2015

“It’s Easy”
When you can’t do it all, do what you can. People sometimes feel like they cannot do everything, and consequently don’t do anything.
Some things are easier to do than others, get those out-of-the-way early. Don’t let things pile up. Something as minor as keeping trash cans empty is important. It becomes a part of your image. When I see an overflowing rubbish bin, I wonder what else this company is not doing.
And when people say, “I’m busy,” I think of my father who used to say, “If there’s something you need to get done, and can’t do it yourself, ask a busy person to do it.”
You may have noticed that it’s the busiest people that always have time to reply to your e-mail.

Little Words; Big Difference;

Thursday, April 23rd, 2015

Little Words; Big Difference; 

Some Examples:


When asked to do something saying, “I’ll try” makes, “I tried” a reasonable alibi when it doesn’t get done.  

Adversely saying, “I will” motivates you to keep on keeping on until it’s done!


Thinking, “If I do it,” makes doing if optional. If it’s something you really want to do or need to do, change your words to, “When will I do it?” and then set a deadline for when you will have it done.

A few other phases and words to avoid are, “Everybody, Nobody” because they don’t exist.

When I hear a salesperson say, “Nobody is buying,” I say, “Whose nobody?” When I hear, “Everybody is at the beach today, ” I say, “Wow, who are all of these other people I see walking around?



10 Minutes

Saturday, April 18th, 2015

“Big Deal?”


“Only 10 Minutes” 
How important is 10 minutes? The answer depends upon what you are doing and how important someone else makes it. 10 minutes when you are surfing goes by in a nano second. Ten minutes sitting at a red light can seem like days.
What do you consider to be most important 10 minutes of your job? Here again the answer differs with what your job is and how important someone else makes it. If you are a surgeon, it’s pretty critical. Can you think of a job where it’s “No big deal?” I can’t.


How about showing up for work on time? I have a client who’s philosophy is; “If you are early you are on time, if you are on time you are late, and if you are late you are fired.” In spite of this strict policy some people still arrive late, usually armed with an “understandable” excuse, the most popular being “traffic.” Surely traffic can be a factor, however traffic in the house is more likely to be the culprit.


I consider the most important five minutes of the day to be the five minutes before you are due to arrive at work and the first five minutes after you get there.
Why? If you are running just a little bit late the five minutes before arriving can be a nightmare sitting at a red light praying for it to turn green. And if you’re five minutes late the first five minutes on the job is a nightmare. It could even cost you your job.
On the other hand, when you are running 10 minutes early, the first five minutes before arriving can be relaxing and used to prepare for your first task or customer. And, the first five minutes after arriving can be productive.

Make the minutes count; they do; all of them.


Wednesday, April 15th, 2015


“Be Prepared” 

You know it when you see it, but are you ready for it? Success happens when Preparation and Opportunity come together.

Opportunities come along everyday. Your next big opportunity might be staring you in the face right now. If so, are you prepared to take advantage of it? If not, it can pass on by like two ships in the night.

The Boy Scouts of America was incorporated in February, 1910. The Girl Scouts followed in March of 2012. The motto of both organizations is, “Be Prepared.” That’s good advice taught at a young age. 


Saturday, April 11th, 2015


Happy Update:

Some of you may remember Steven. He was the homeless man that I reached out to a little over a year ago. He was living in a downtown park by day and sleeping on River Street at night. When first talking with him I asked him what his story is. He told me that he is a VietNam vet, an alcoholic and stone broke. I asked, “How do you spend your days?” He said that he loves to read, especially self help books.


Have I Got a Book for You!

I rushed to my office and returned with a copy of my first book. He asked me to sign it and when I did he called over some friends in the park and announced, “Look, my first ever book signed by the author.”

I saw Steven several times after this. He told me that he loved the book, but that his problems continue. I began lecturing and coaching him on how to take control of his demons. Several months ago he disappeared and I didn’t see him until today. He was not at the park, but rather walking upright though town. He told me that he has re-located to Waianae and is living in a veteran’s shelter. He said that he has stopped drinking 100% and is now working on his smoking habit. I told him how proud I am of him and that I hope to see him again one day soon. 

If you are walking through Downtown someday and see Steven, give him your “Aloha.” He’s a special man that’s on a special journey.